Question 1

How do I contact the landlord or broker about a listing?

Accepted Answer

Unfortunately, the descriptions shown are from the original listings and we are not affiliated with the brokers or landlords. You will need to submit your inquiry directly to the listing agent. We recommend using StreetEasy or the original source platform to contact them.

Question 2

Where do you get your listings from?

Accepted Answer

We aggregate listings from all verified sources including StreetEasy, Zillow, and major broker websites like KWNYC, Compass, Corcoran, and other reputable real estate platforms.

Question 3

What are rent-stabilized apartments?

Accepted Answer

Rent-stabilized apartments in NYC are units where rent increases are limited by law, typically to a small percentage each year set by the Rent Guidelines Board. These apartments offer tenants protection from dramatic rent increases and provide greater housing stability.

Question 4

How do I know if an apartment is truly rent-stabilized?

Accepted Answer

While we do our best to identify rent-stabilized units based on available data and indicators, you should always verify the stabilization status directly with the landlord/agents.

Question 5

How quickly do I need to act on alerts?

Accepted Answer

Rent-stabilized apartments in NYC are highly sought after and typically get rented very quickly. We recommend acting within hours of receiving an alert - prepare your documents in advance and be ready to schedule viewings immediately.

Question 6

What documents do I need to apply for an apartment?

Accepted Answer

Typically, you'll need: proof of income (pay stubs, employment letter), bank statements, photo ID, references, and sometimes a credit report. Having these ready in advance will help you move quickly when you find the right apartment.

Question 7

Is there a fee for using RentReboot?

Accepted Answer

We offer both free and premium subscription options. The free tier includes basic alerts, while premium subscriptions offer additional features like instant/text notifications, advanced filters, and access to our new features.

Question 8

Can I set up alerts for specific neighborhoods?

Accepted Answer

Yes! You can customize your preferences to receive alerts only for the neighborhoods, price ranges, and apartment sizes that match what you're looking for.

Question 9

How accurate is your listing information?

Accepted Answer

We pull data directly from verified listing sources and update our database frequently. However, listing details can change quickly in the NYC rental market, so we always recommend verifying current availability and details with the listing agent.

Question 10

Can you help me apply for an apartment?

Accepted Answer

We provide alerts and listing information, but we don't handle applications directly. You'll need to work with the listing agent or landlord for applications. We do provide guides and resources to help you navigate the NYC rental process.

Question 11

I'm having billing issues or not receiving alerts. What should I do?

Accepted Answer

Having trouble with billing or not getting your alerts? Email us at support@rentreboot.com and we'll be happy to make it right. Our support team is committed to resolving any issues quickly.

Frequently Asked Questions