Frequently Asked Questions

We monitor rental marketplaces, brokerage sites, and landlord websites with filters tuned specifically for both rent-stabilized and non-stabilized inventory. When something matches, we run automated checks on it and push the alert to you within minutes so you can be first in line.

Think of RentReboot as your radar, not the property manager. We can only share the description provided by the listing because we aren't affiliated with the brokers or landlords, so you'll need to send your info and questions directly to the listing agent. We wish we could do that part for you! Until then, every alert includes the contact details and suggested next step so you can reach the decision maker immediately.

Move quickly because speed is everything with rent-stabilized inventory. Keep your income docs, ID, and application packet ready so you can email or call the agent the moment the notification hits your inbox or phone.

You go through a short onboarding where we learn your borough, rent ceiling, and must-haves. That data powers tailored alerts, onboarding tips, and reminders so you never miss the apartments that match your criteria.

Paid members get push/SMS alerts first and early looks at curated listings we are able to find. You also unlock historical email archives and the predicted listings likely to drop soon in your preferences, making it the fastest way to stay ahead of crowded open houses and turn alerts into keys for your dream apartment.

Unfortunately, the descriptions shown are from the original listings and we are not affiliated with the brokers or landlords. You will need to submit your inquiry directly to the listing agent. Use the original listing page to contact them.

We bring together listings from rental marketplaces, brokerage sites, and landlord websites. Coverage can change as sources become available.

Rent-stabilized apartments in NYC are units where rent increases are limited by law, typically to a small percentage each year set by the Rent Guidelines Board. These apartments offer tenants protection from dramatic rent increases and provide greater housing stability.

While we do our best to identify rent-stabilized units based on available data and indicators, you should always verify the stabilization status directly with the landlord/agents.

Rent-stabilized apartments in NYC are highly sought after and typically get rented very quickly. We recommend acting within hours of receiving an alert - prepare your documents in advance and be ready to schedule viewings immediately.

Typically, you'll need: proof of income (pay stubs, employment letter), bank statements, photo ID, references, and sometimes a credit report. Having these ready in advance will help you move quickly when you find the right apartment.

We offer both free and premium subscription options. The free tier includes basic alerts, while premium subscriptions offer additional features like instant/text notifications, advanced filters, and access to our new features.

Yes! You can customize your preferences to receive alerts only for the neighborhoods, price ranges, and apartment sizes that match what you're looking for.

We pull listings from rental marketplaces, brokerage sites, and landlord websites and update our database frequently. Our automated checks help flag suspicious listings, but we can't guarantee every listing. Listing details can also change quickly in the NYC rental market, so always confirm current availability and details with the listing agent, and never send money before you've seen the apartment in person.

We provide alerts and listing information, but we don't handle applications directly. You'll need to work with the listing agent or landlord for applications. We do provide guides and resources to help you navigate the NYC rental process.

Having trouble with billing or not getting your alerts? Email us at support@rentreboot.com and we'll be happy to make it right. Our support team is committed to resolving any issues quickly.